We have a no-questions-asked policy. Our operaters are available 24/7 and will cancel your membership for you without giving you any hard sells or hassles. Please call toll free: +1 (800) 914-4143 and have any of the following: username, email address, or last 4 of credit card when joining the site.
Unfortunately, we can't switch payment methods or take updated payment information in place of an existing account. You will need to rejoin the site and continue where you left off.